Manager Portal: Understanding Driver Safety Scores

Created by Ryan Davis, Modified on Wed, Sep 16 at 4:15 PM by Ryan Davis

Overview

Every active driver has a Driver Safety Score — a single percentage that reflects their overall safety performance. The score is built from six categories, each measuring a different aspect of safety. Scores update in real time as events happen.

Use these scores to identify drivers who need additional intervention, recognize top performers, and track improvement over time.

The Six Score Categories

Your driver's safety score is the combination of these six categories:

CategoryWhat It MeasuresTime WindowA Perfect Score Means
CameraDashcam safety eventsRolling 30 daysNo days with valid camera violations
ELDHours of Service complianceRolling 30 daysNo days with valid HOS violations or Form & Manner errors
TrainingTraining completion timelinessRolling 60 daysAll assigned trainings completed on time
IncidentAccident and incident severity24 monthsNo preventable accidents or incidents on record
InspectionRoadside inspection resultsRolling 12 monthsAll inspections passed clean
ViolationRoadside violation severityRolling 12 monthsZero violation points or successfully removed via DataQ

How Each Category Works

Camera Score

The Camera Score is measured by days, not individual events. The platform scores this way to distinguish a driver who had a bad day from a driver who has a bad habit — a single rough day with multiple events is very different from repeated unsafe behavior spread across the month.

Only events configured to affect scoring count here. You can control which event types impact scores in Account Settings under Event Configuration.

ELD Score

The ELD Score follows the same day-based approach as Camera — it's looking for patterns of repeated HOS non-compliance, not isolated mistakes. A driver who had one bad log day is scored very differently from a driver who routinely pushes their hours.

This category only applies to drivers in DOT-regulated fleets. If your fleet doesn't use ELDs, this category won't appear.

Training Score

Ongoing professional training is critical for keeping drivers current on new regulations, reinforcing safe habits, and reducing risk. The Training Score reflects that priority — drivers are expected to complete assigned training on time, and the score rewards timeliness. Late completions receive less credit, and significantly overdue training pulls the score down further.

Drivers with no training assignments in the last 60 days receive a 0% training score. The platform treats the absence of training as a gap, not a pass.

Incident Score

The Incident Score is severity-weighted — a fatality or injury carries far more weight than a property-damage-only event. This reflects the real-world impact of these outcomes. Recent incidents (last 12 months) also count more than older ones, so a driver's score naturally recovers over time as long as there are no new incidents. After 24 months, an incident ages out entirely.

Inspection Score

The Inspection Score reflects how a driver performs during roadside inspections. Clean inspections (no violations found) work in the driver's favor. Drivers with no inspections on record receive a perfect score — no negative data means no deductions.

Many roadside findings — especially vehicle condition violations — are things a thorough pre-trip or post-trip inspection should catch before the driver leaves the yard. This score reinforces the importance of those daily inspections.

Violation Score

The Violation Score looks at the severity of violations found during roadside inspections. Not all violations are equal — more serious violations carry more weight. Violations that have been successfully challenged through the DataQ process are excluded.

As with the Inspection Score, many vehicle-related violations are preventable through diligent pre-trip and post-trip inspections. Drivers who consistently walk their vehicles are far less likely to be cited for equipment issues on the road.

Reading the Color Codes

All scores use consistent color coding across the portal:

ColorScore RangeWhat It Means
Green80% and aboveDriver is performing well
Yellow60% – 79%Some areas need attention
RedBelow 60%Immediate action recommended

These same colors appear wherever you see safety scores — on the driver record, the Safety Overview page, and the Home page.

What to Do With Scores

Drivers in the Red

Check the driver record to see which events are pulling the score down. Open the specific category — Camera Events, ELD Events, Training, and so on — to review the details. From there, consider a personal conversation, assigning additional training, or escalating based on the pattern you see.

Drivers in the Yellow

Keep an eye on the trend. Is the score improving or getting worse? Focus on whichever individual category is lowest — that's where targeted action will have the most impact.

Top Performers

Use the Safety Overview page to find your highest-scoring drivers. Consider recognition programs or pairing them as mentors with drivers who are struggling.

Things to Keep in Mind

  • Scores use rolling windows — As old events age out of the time window, scores naturally improve (assuming no new events occur). A driver involved in an incident 11 months ago will see their Incident Score improve once that incident passes the 12-month mark
  • All six categories are weighted equally — No single category counts more than another in the overall Driver Safety Score
  • Event configuration matters — Only events configured to impact scoring will affect these scores. See Account Settings to review which event types are set to score

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article