Overview
Your Fleet Health Score is a single percentage that tells you how your fleet is performing across all major safety categories. You'll see it at the top of the Home page and again on the Safety Overview page. The score updates based on the latest data from all your active drivers and vehicles.
What Goes Into the Score
The Fleet Health Score is the combination of six safety metrics. Each one tracks a different part of your operation:
| Metric | What It Measures |
|---|---|
| Driver Safety Score | Combination of all active drivers' overall safety scores |
| Camera Score | Combination of all active drivers' camera scores |
| ELD Score | Combination of all active drivers' ELD scores |
| Accident Score | Accident frequency and severity |
| Inspection Score | Clean inspection rate across roadside inspections |
| Violation Score | Total violation severity across roadside inspections |
You can see all six scores on the Home page and on the Safety Overview page. Each one uses the same color coding so you can quickly spot which areas are strong and which need work.
How Fleet Scores Relate to Driver Scores
Each driver has their own safety score built from six categories — Camera, ELD, Training, Incident, Inspection, and Violation. These are described in detail in Understanding Driver Safety Scores. The fleet metrics are related but not identical — they roll up differently depending on the category.
Driver-averaged metrics
Driver Safety Score, Camera Score, and ELD Score are the average of all your active drivers' individual scores. If you have 50 drivers with an average camera score of 92%, your fleet Camera Score is 92%. Adding a new driver with a low score will pull the fleet average down.
The fleet's Driver Safety Score is especially important to understand — it's the average of each driver's overall score, which includes all six of their individual categories (Camera, ELD, Training, Incident, Inspection, and Violation). This means that driver-level categories like Training affect your fleet score indirectly, even though Training doesn't appear as a separate fleet metric.
Fleet-level metrics
Accident Score, Inspection Score, and Violation Score are calculated independently at the fleet level — they're not averaged from individual drivers.
A few things to know about fleet-level scoring:
- Incident Score is adjusted for fleet size. A fleet with 100 trucks and 2 accidents is scored differently than a fleet with 10 trucks and 2 accidents. (This is related to but calculated differently from the driver-level Incident score — fleet-level scoring weighs severity more heavily and normalizes by vehicle count)
- Recent accidents are weighted higher than older ones
- Inspection Score is based on your fleet's overall clean roadside inspection rate
- Violation Score reflects the total severity of violations across all roadside inspections
Reading the Colors
Every score in the portal uses the same color coding:
| Color | Score Range | What It Means |
|---|---|---|
| Green | 80% and above | Acceptable — safety is on track |
| Yellow | 60% - 79% | Moderate — review the lowest-scoring categories |
| Red | Below 60% | Unacceptable — action needed |
On the Safety Overview page, the Fleet Health Score also shows a text label — Acceptable, Moderate, or Unacceptable — so there's no guessing.
Score Trends
On the Safety Overview page, each metric has a trend chart showing how it has changed over time. You can:
- Switch between date ranges (30 days up to 24 months) to compare short-term and long-term trends
- See each data point color-coded so you can spot when a score crossed a threshold
- Identify declining trends early, before they become a bigger problem
What Moves Scores Up and Down
Scores improve when:
- Old events age out of the scoring window (for example, an accident passing the 24-month mark)
- Low performing drivers improve or are removed from dispatch
- Fewer camera or ELD events occur
- Roadside inspections come back clean
Scores decline when:
- New safety events are recorded — accidents, violations, camera events
- Low performing drivers continue to ignore coaching, training, and escalations
- Inspection violation rates increase
Because three of the six fleet metrics are driver averages, anything that moves individual driver scores will eventually move your fleet scores too. Which event types affect driver scoring is configurable — see Account Settings under Event Configuration.
Using Your Scores to Take Action
- Start with the Fleet Health Score — is it green, yellow, or red?
- Find the weakest metric — which of the six is pulling the overall score down?
- Drill into the details on the Safety Overview page:
- For Driver Safety, Camera, or ELD scores — check the driver list for the lowest-scoring individuals
- For Accident scores — review recent incidents
- For Inspection or Violation scores — review recent inspection results
- Take targeted action — coaching, training, or operational changes focused on the weakest area
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