Manager Portal: Your Profile

Created by Ryan Davis, Modified on Wed, Sep 16 at 4:00 PM by Ryan Davis

Overview

Your Profile is where you manage your personal settings, verify your identity, and control how you receive notifications. Access it from the user menu in the top-right corner of the navigation bar.

Your profile page is organized into tabs. Which tabs you see depends on your access for the current fleet:

SectionRequired Access
Contact InformationAll users
Mobile VerificationAll users
Notification SettingsManager access on current fleet
Fleet SwitchingAccess to multiple fleets

If you don't see the Notifications tab, you don't have manager access on the fleet you're currently viewing. If you don't see My Documents, you don't have an active driver record on this fleet.

Update Your Contact Information

Your contact details are in the Info tab under Contact Information.

  1. Click Edit
  2. Update your details
    • Email (required) — Must be a valid email address. If the email is already in use by someone else, you'll see a message letting you know
    • Mobile Phone (optional) — Enter a 10-digit US number
  3. Click Save

Important: Changing your email sends a verification link to the new address.

Configure Notification Settings

The Notifications tab controls which email notifications you receive for your current fleet. This tab is only available if you have manager access.

  1. Open the Notifications tab
  2. Click Edit
  3. Adjust your preferences — Turn notifications on or off, or choose how often you want to receive them
  4. Click Save — Changes take effect right away

Notification Categories

CategoryNotificationOptions
Driver NotificationsMissing Driver InformationOn / Off
Driver Document ExpirationOn / Off
Driver Coaching EscalationsOff / Immediate / Daily / Weekly
Safety WatchlistOff / Immediate / Daily / Weekly
Training NotificationsMissing TrainingOn / Off
Training Past DueOn / Off
Vehicle NotificationsMissing Vehicle InformationOn / Off
Vehicle Document ExpirationOn / Off
DVIR DefectsOff / Immediate / Daily / Weekly
Compliance WatchlistOff / Immediate / Daily / Weekly
Fleet PerformanceFleet Performance ReportOff / Immediate / Daily / Weekly

Note: Training notifications only appear if your fleet has training enabled. DVIR Defects only appears if your fleet has DVIR activated. Contact your administrator to enable these features — see Account Settings for details.

Switch Between Fleets

If you have access to more than one fleet, the Switch Company section appears in your Info tab.

Each fleet shows your access type: ManagerDriver, or Manager & Driver.

  1. Find the fleet you want to switch to
  2. Click Switch — The page reloads with that fleet's data

Your notification settings are specific to each fleet, so switching loads that fleet's preferences.

If you have access to fleets that are only on the driver portal (or only on the manager portal), a banner appears with a link to log in to the other portal.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article